Common expressions in business letters

1.       Request for information (yêu cầu thông tin)

*Thường được viết trong thư hỏi hàng (Enquiry letter)

¯  I am writing to inquire about … (tôi viết đê hỏi về…)

¯  I am writing in reference to/ with regard to … (tôi viết về vấn đề…)

¯  I read/heard … and would like to know  (tôi đã đọc/nghe và muốn biết…)

¯  Could you please send me…(bạn có thể gửi cho tôi…)

*For example:

¯  Could you please send me your most recent brochure?

¯  Could you fax me the results of the market survey?

¯  I would like to order ten copies of the book, Touchy Situations.

¯  I would be very grateful if you could send me this information.

¯  Please return the enclosed envelope with your payment.

2.       Response to request (phản hồi yêu cầu)

¯  Thank you for your interest/inquiry (cám ơn bạn đã quan tâm/hỏi hàng)

¯  Enclosed is the information you requested (Đính kèm là thông tin bạn yêu cầu)

         ¯ You can learn more about this at …(bạn có thể biết thêm về vấn đề này tại…)

3.       Goodwill (thân thiện)

¯  Thank you for your hospitality (cám ơn sự thân thiện của bạn)

¯  I enjoyed having lunch with you last week while I was in New York.(enjoy+V_ing)

¯  Congratulations on your promotion to General Manager (congratulate on)

¯  I want to congratulate you on your new position (‘’)

¯  I was happy to hear that contract negotiations went well  

4.       Introduction of product/service (giới thiệu dịch vụ, sản phẩm)

¯  I am writing to tell you about . . .(tôi viết để nói cho bạn về…)

¯  (Our new product) is coming out next month (sản phẩm mới của chúng tôi sẽ ra mắt vào tháng sau.

¯  This product/service is designed to (help you) . . .(sản phẩm/dịch vụ này được thiết kể để…)

5.       Reference (sự liên quan)

¯  I am writing in regard to . . .(tôi viết về...)

¯  I am writing in reference to . . .(“”)

¯  Please refer to the enclosed invoice/brochure (vui lòng tham khảo hóa đơn đính kèm)

¯  I hope you have had a chance to look over the materials we sent. (look over: xem xét)

6.       Confirmation (xác nhận)

¯  I am writing to confirm . . .

¯  I would like to confirm what we discussed last Friday.

¯  I would just like to confirm the main points we discussed . . .

7.       Notification (thông báo)

¯  I am writing to let you know that . . .(let s.o do sth)

¯  Please be aware/informed that . . .

¯  I would like to inform you of a recent policy change (inform s.o of sth)

¯  I am happy to inform you that . . .

¯  Your request for funding has been approved.

8.       Offer Assistance

¯  If you have further questions,…

¯  If you require assistance, please contact:

¯  If I can be of more help, please feel free to contact me at . . .

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